Shipping Information
At The Gourmet Variety, we're committed to delivering your premium organic dried fruits and gourmet products quickly and safely. Here's everything you need to know about our shipping process.
Shipping Zones & Delivery Times
United Kingdom
Standard Delivery: 3-7 business days
Processing Time: 1-3 business days
Shipping Cost: Calculated at checkout
European Union
Standard Delivery: 7-14 business days
Processing Time: 1-3 business days
Shipping Cost: Calculated at checkout
Customs & Duties: May apply depending on your country
International (US, Canada, Australia, etc.)
Standard Delivery: 10-20 business days
Processing Time: 1-3 business days
Shipping Cost: Calculated at checkout
Customs & Duties: Customer responsibility
Free Shipping Offer
🎉 Get FREE shipping on orders over £50!
Use code FREESHIP50 at checkout to enjoy complimentary delivery on qualifying UK orders.
Order Processing
All orders are processed within 1-3 business days (Monday-Friday, excluding UK bank holidays). You'll receive an order confirmation email immediately after placing your order, followed by a shipping confirmation with tracking information once your package is dispatched.
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this number to monitor your delivery status in real-time. If you haven't received tracking information within 3 business days, please contact us at info@thegourmetvariety.co.uk.
Shipping Carriers
We work with trusted shipping partners to ensure your products arrive safely:
- Royal Mail (UK)
- DPD (UK & EU)
- International carriers for worldwide delivery
Packaging
Your products will be carefully packaged to ensure freshness and prevent damage during transit. We use eco-friendly packaging materials whenever possible to minimize our environmental impact.
Delivery Issues
Lost or Delayed Packages
If your package hasn't arrived within the expected delivery timeframe, please contact us immediately. We'll work with the carrier to locate your order and resolve the issue.
Damaged Items
If your order arrives damaged, please contact us within 7 days with photos of the damage. We'll arrange a replacement or full refund right away.
Incorrect Address
Please ensure your shipping address is correct before completing your order. We cannot be held responsible for orders shipped to incorrect addresses provided by the customer.
International Shipping Notes
Customs & Import Duties
International customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in our shipping costs and vary by destination.
Customs Delays
International shipments may experience delays due to customs processing. This is beyond our control, but we're here to help if you have concerns about your order.
Countries We Ship To
We currently ship to 38 countries worldwide, including:
- All EU countries
- United Kingdom
- United States
- Canada
- Australia
- Japan
- South Korea
- Singapore
- Hong Kong
- Malaysia
- And many more!
Don't see your country listed? Contact us to inquire about shipping to your location.
Need Help?
If you have questions about shipping or your order, please don't hesitate to reach out:
Email: info@thegourmetvariety.co.uk
We typically respond within 24 hours.
For more information, visit our FAQ page or Contact us.